Support
Support
A question about one of our applications? This is the right place.
How to reach us
By email at contact@automattllc.com, or by phone on +1 505 620 9635.
Response time: forty-eight business hours. We answer Monday to Friday. A request sent on Friday evening receives a reply by Tuesday at the latest.
To speed things up, include the name of the application concerned, your device model and operating system version, and the steps to reproduce the problem.
Frequently asked questions
How do I delete my account and my data?
Send a request to contact@automattllc.com from the address linked to your account, with “account deletion” in the subject line. We delete the account and the associated data within thirty days and confirm it in writing. No justification is required. The procedure is also described in our privacy policy.
Do your applications collect my data?
We collect the minimum needed for the application to work, and nothing for advertising purposes. The detail is set out in our privacy policy and on each application’s page on this site.
I found a bug. What should I do?
Write to us with a screenshot if possible and the steps to reproduce it. Fixes ship in application updates; we let you know when yours has been resolved.
Documents
Our privacy policy and legal notice are reachable at all times from the footer of every page on this site.